As a senior in CCA’s graduate Design program, I am exploring the interaction surrounding commercial flight experience. The fact that people are constantly moving makes me interested in human mobility and has led me to explore interaction around transportation. This drove me to develop the following line of thesis inquiry: How might I improve flight experience incorporating a user-centered design approach? What insights can be found by understanding how passengers perceive flight experience from airport A to airport B, including pre-flight experience, and how can I make a more delightful flight experience?
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